:root{--bg: #f6f7f9;--panel: #fff;--ink: #0e1520;--text: #1b2430;--muted: #5b6675;--line: #e4e8ee;--accent: #0ea5a0;--accentbg: #e6f6f5;--accentline: #9fdcd8;--shop: #008060;--ok: #16a34a;--okbg: #e9f7ee;--okline: #a5e0bb;--warn: #b45309;--warnbg: #fdf3e6;--warnline: #f0d5a8;--crit: #dc2626;--critbg: #fdeaea;--critline: #f3b6b6;--neutral: #64748b;--neutralbg: #eef1f5;--shadow: 0 1px 2px rgba(16,24,40,.06),0 8px 24px rgba(16,24,40,.05)}@media (prefers-color-scheme: dark){:root{--bg: #0c1116;--panel: #141b22;--ink: #e8edf2;--text: #dce3ea;--muted: #93a0af;--line: #232c36;--accent: #2dd4bf;--accentbg: #12292b;--accentline: #1d5f5c;--shop: #00c389;--ok: #4ade80;--okbg: #12271a;--okline: #1f5231;--warn: #f59e0b;--warnbg: #2a2010;--warnline: #4a3a15;--crit: #f87171;--critbg: #2a1414;--critline: #5c2323;--neutral: #94a3b8;--neutralbg: #1a222b;--shadow: 0 1px 2px rgba(0,0,0,.3),0 8px 24px rgba(0,0,0,.35)}}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font:14px/1.55 -apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif}.shell{max-width:980px;margin:0 auto;padding:20px 20px 60px}.shell-head{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:18px}.shell-head .title{display:flex;align-items:center;gap:11px}.shell-head h1{margin:0;font-size:18px;color:var(--ink)}.shell-head .sub{font-size:12px;color:var(--muted);margin-top:2px}.logo{border-radius:9px;flex:0 0 auto;display:block}.logofallback{width:32px;height:32px;border-radius:9px;background:var(--ink);color:#c6f135;display:grid;place-items:center;font-weight:800;font-size:14px;flex:0 0 auto}.status{display:inline-flex;align-items:center;gap:6px;font-size:11.5px;font-weight:700;padding:4px 10px;border-radius:20px}.status.ok{background:var(--okbg);color:var(--ok);border:1px solid var(--okline)}.status.crit{background:var(--critbg);color:var(--crit);border:1px solid var(--critline)}.status i{width:7px;height:7px;border-radius:50%;background:currentColor}.status.skel{width:118px;height:21px;background:var(--neutralbg);border:1px solid var(--line);position:relative;overflow:hidden}.status.skel:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(90deg,transparent,rgba(255,255,255,.35),transparent);transform:translate(-100%);animation:skel-shimmer 1.4s ease-in-out infinite}@media (prefers-color-scheme: dark){.status.skel:after{background:linear-gradient(90deg,transparent,rgba(255,255,255,.08),transparent)}}@media (prefers-reduced-motion: reduce){.status.skel:after{animation:none}}.grid{display:grid;grid-template-columns:1.3fr 1fr;gap:14px}@media (max-width: 720px){.grid{grid-template-columns:1fr}}.card{border:1px solid var(--line);border-radius:12px;background:var(--panel);padding:16px;box-shadow:var(--shadow);margin-bottom:14px}.card h3{margin:0 0 3px;font-size:13.5px;color:var(--ink)}.card .s{font-size:12px;color:var(--muted);margin:0 0 12px}.row{display:flex;align-items:center;gap:10px;padding:9px 0;border-bottom:1px solid var(--line)}.row:last-child{border-bottom:0}.row .dot{width:8px;height:8px;border-radius:50%;flex:0 0 8px}.row .dot.ok{background:var(--ok)}.row .dot.warn{background:var(--warn)}.row .dot.crit{background:var(--crit)}.row .t{flex:1;font-size:12.5px;color:var(--text)}.checklist{display:flex;flex-direction:column;gap:2px}.cl{display:flex;align-items:center;gap:9px;padding:7px 0}.cl .b{width:18px;height:18px;border-radius:50%;flex:0 0 18px;display:grid;place-items:center;font-size:11px;font-weight:800}.cl.done .b{background:var(--okbg);color:var(--ok);border:1px solid var(--okline)}.cl.todo .b{background:var(--neutralbg);color:var(--neutral);border:1px solid var(--line)}.cl .t{flex:1;font-size:12.5px;color:var(--text)}.cl.done .t{color:var(--muted);text-decoration:line-through}.cl .reply{flex:0 0 auto}.cardhead{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:2px}.viewall{font-size:11.5px;font-weight:700;color:var(--accent);white-space:nowrap;text-decoration:none}.convo{display:flex;align-items:center;gap:10px;padding:9px 0;border-bottom:1px solid var(--line)}.convo:last-child{border-bottom:0}.convo .av{width:28px;height:28px;border-radius:50%;background:var(--neutralbg);color:var(--ink);display:grid;place-items:center;font-size:11px;font-weight:800;flex:0 0 28px;border:1px solid var(--line)}.convo .body{flex:1;min-width:0}.convo .name{font-size:12.5px;font-weight:700;color:var(--ink)}.convo .snip{font-size:11.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.convo .meta{display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex:0 0 auto}.convo .when{font-size:10.5px;color:var(--muted)}.pill{font-size:10px;font-weight:700;padding:2px 8px;border-radius:20px;white-space:nowrap}.pill.open{background:var(--accentbg);color:var(--accent)}.pill.resolved{background:var(--okbg);color:var(--ok)}.pill.unread{background:var(--warnbg);color:var(--warn)}.reply{font-size:10.5px;font-weight:700;color:var(--accent);white-space:nowrap;text-decoration:none}.toggle{display:flex;align-items:center;justify-content:space-between;gap:12px}.toggle .tt{font-size:12.5px;font-weight:700;color:var(--ink)}.toggle .ts{font-size:11.5px;color:var(--muted);margin-top:1px}.sw{width:36px;height:21px;border-radius:20px;position:relative;flex:0 0 36px}.sw.on{background:var(--ok)}.sw.off{background:var(--neutral)}.sw i{position:absolute;top:2px;left:2px;width:17px;height:17px;border-radius:50%;background:#fff;box-shadow:0 1px 2px #00000040;transition:left .15s}.sw.on i{left:17px}.botpreview{display:flex;align-items:center;gap:11px;margin-bottom:12px}.botav{width:40px;height:40px;border-radius:10px;display:grid;place-items:center;font-weight:800;font-size:15px;flex:0 0 40px}.botpreview .bn{font-size:13px;font-weight:700;color:var(--ink)}.bubble{background:var(--accentbg);border:1px solid var(--accentline);border-radius:12px 12px 12px 3px;padding:9px 12px;font-size:12px;color:var(--text);margin-bottom:10px}.planrow{display:flex;align-items:center;justify-content:space-between;padding:8px 0;border-bottom:1px solid var(--line)}.planrow:last-child{border-bottom:0}.planrow .k{font-size:12.5px;color:var(--muted)}.planrow .v{font-size:12.5px;font-weight:700;color:var(--ink)}.btn{font:inherit;font-size:12.5px;font-weight:700;padding:9px 16px;border-radius:8px;border:1px solid var(--shop);background:var(--shop);color:#fff;cursor:pointer;white-space:nowrap;display:inline-flex;align-items:center;justify-content:center;gap:7px;text-decoration:none}.btn:disabled{opacity:.6;cursor:default}.btn.ghost{background:transparent;color:var(--accent);border-color:var(--accentline)}.btn.block{width:100%}.hint{font-size:11px;color:var(--muted);margin-top:7px;text-align:center}.supportlinks{display:flex;flex-wrap:wrap;gap:8px}.lnk{font-size:11.5px;font-weight:600;color:var(--muted);padding:5px 10px;border:1px solid var(--line);border-radius:20px;text-decoration:none}.banner{padding:10px 14px;border:1px solid var(--critline);border-radius:10px;background:var(--critbg);color:var(--crit);font-size:12.5px;margin-bottom:16px}.skel-line{height:10px;border-radius:5px;background:var(--neutralbg);margin:8px 0;position:relative;overflow:hidden}.skel-line.title{height:13px;width:40%;margin-bottom:12px}.skel-line.sub{width:65%;margin-bottom:14px}.skel-circle{width:28px;height:28px;border-radius:50%;background:var(--neutralbg);position:relative;overflow:hidden;flex:0 0 28px}.skel-row{display:flex;align-items:center;gap:10px;padding:9px 0}.skel-row .skel-line{flex:1;margin:0}.skel-line:after,.skel-circle:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(90deg,transparent,rgba(255,255,255,.35),transparent);transform:translate(-100%);animation:skel-shimmer 1.4s ease-in-out infinite}@media (prefers-color-scheme: dark){.skel-line:after,.skel-circle:after{background:linear-gradient(90deg,transparent,rgba(255,255,255,.08),transparent)}}@keyframes skel-shimmer{to{transform:translate(100%)}}@media (prefers-reduced-motion: reduce){.skel-line:after,.skel-circle:after{animation:none}}